LEGAL

Privacy Policy

Last updated: January 2025

1. Introduction

This Privacy Policy describes how Kliva AB (org. nr. 559217-1721) ("we", "our", or "us") collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and ensuring the security of your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Swedish data protection laws.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, contact us, or use our services. This may include: • Name and contact information (email address, phone number) • Company information and job title • Account credentials and preferences • Communication records and support requests • Usage data and analytics information • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to: • Provide, maintain, and improve our services • Process transactions and send related information • Send technical notices, updates, and support messages • Respond to your comments, questions, and customer service requests • Communicate with you about products, services, and events • Monitor and analyze trends, usage, and activities • Detect, investigate, and prevent fraudulent transactions

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information in the following circumstances: • With service providers who assist us in operating our website and services • To comply with legal obligations or respond to legal requests • To protect our rights, property, or safety, or that of others • In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Under GDPR, you have the right to: • Access your personal data • Rectify inaccurate personal data • Erase your personal data • Restrict processing of your personal data • Data portability • Object to processing • Withdraw consent at any time To exercise these rights, please contact us at hello@kliva.com.

7. Contact Information

If you have any questions about this Privacy Policy, please contact us: Kliva AB Organization number: 559217-1721 Email: hello@kliva.com For data protection matters, you can also contact the Swedish Data Protection Authority (Dataskyddsmyndigheten).